Caterpillar’s warranty is Caterpillar’s mandatory obligation, through its dealer network, to offer its customers protection against faults on products or services carried out on these products in a specific period or type of use. The warranty conditions involve a mandatory responsibility and at the same time fix restraints that cannot be avoided.
Pon Power - your partner!
As Caterpillar’s dealer for engine products in Norway and Denmark, it is the responsibility of Pon Power to safeguard our own and Caterpillar’s warranty conditions to our customers. This is carried out by our highly skilled warranty department, which processes all warranty claims.