PonCat-serviceavtale

service agreement

 

 

  • Always be up to date on the status of the machines
  • Reduce the need forunplanned repairs and service
  • Increase the uptime of your machines

 

Cat EMSolutions is a collection of services where the main focus is on providing information, recommendations on measures and service solutions that ensure that your machine works optimally at all times at the lowest possible cost. It is undoubtedly more profitable to prevent, than to repair errors that have occurred. Mistakes often occur when you least want and expect it.
 

Downtime on machines can be prevented by always having an overview of the machine's condition and use as well as performing periodic maintenance and repairs at the right time.
 

Cat EMSolutions consists of:

 

  • VisionLink® subscription - web-based access to the machine's location and production data.
  • SOSSM oil and liquid analysis.
  • Recommendations from our technical team on maintenance and repairs.
  • Agreement on maintenance and repair performed by experienced and skilled Pon mechanics, and with original Cat parts at the right time and fixed price.

 


Our service agreements

 

Pon Basic

A service agreement for the typical "do-it-yourself" machine owner.

 

  • Filters and oils for periodic maintenance
  • Annual expert inspection
  • Warranty: 3 years/3000 hours* or 3 years/6000 hours**

 

Applies only to new machines. Applicable for Cat 301.8-306, 906-908.

 

More info

Pon Plus Service - Complete Interval Service

 

  • Warranty: 3 years / 3000 hours or 3 years / 6000 hours
  • Maintenance is performed according to the set service intervals.
     
More info

Pon Premium Service - Complete Coverage

Available for new machines.

 

  • Warranty coverage, including labor and parts, for 7 years or hours based on the machine model.
  • Maintenance is performed according to the set service intervals.
  • Coverage of locally installed central lubrication and heating systems (Webasto, Eber).

 

Customized solutions: Talk to us if you need a different contract duration, coverage for additional equipment, overhauls, or similar services.

 

More info

 

CUSTOMIZED SERVICE SOLUTIONS

 

Whether you prefer to maintain your own machines or leave everything to Pon Equipment, our flexible maintenance contracts always give you the opportunity to concentrate fully on your core business. Our EMSolutions team offers tailor-made solutions to optimize the machines' uptime and reduce costs. We do this based on three levels:

 

 


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Please note that the newsletter is in Norwegian.

 

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