REMOTE ASSISTANCE

Pon Power expertise: directly available, wherever you are
 

You want to be able to rely on the expertise of your Cat dealer anywhere in the world. This is now easier and more accessible than ever before. With Remote Assistance, Pon Power offers you the expertise you are used to, instantly available when you need us. With Remote Assistance you will be provided with direct assistance from our technical experts. 

HOW TO CONTACT US?
 

Click the button below to send us a message. We will then contact you as soon as possible. Remote Assistance is available by phone Monday through Friday from 08:00 - 16:00 CEST via: +31 (0)786420641. Outside office hours, we can be reached by phone at +31 (0)78 204 0693.
 

The benefits of Remote Assistance

• Speed: You will be directly connected with one of our experts, instead of our technicians travelling to your location.
• Less expensive: You save costs because our technicians have no travel time.
• Worldwide coverage: With Remote Assistance, we make it possible to provide instant service anywhere in the world.

Rates
 

• We offer Remote Assistance for one fixed price. This is €999,- (ex VAT) per engine per year and for this you get unlimited support.

More information?
 

Would you like to know more about this service? Please contact your account manager for more information.